Natasha Contreras is the epitome of a jack of all trades, having held roles on multiple teams at San Diego Gas & Electric (SDG&E) including IT, project management and marketing. Currently EV Customer Engagement Manager for the utility, Contreras now focuses her efforts on educating the community on going electric. Contreras joined SDG&E straight out
Energy utility customers no longer want or hope for engaging digital experiences — they expect them. These experiences offer opportunities for people to learn and understand things they might not otherwise encounter. For example, during the height of the pandemic, the Google Arts & Culture team partnered with over 2,500 museums and galleries to offer
Whether you’re joining a cheese of the month club or signing up with a new video streaming service, you’re sure to receive some kind of welcome message. Whether that message will be helpful or worthy of the trash bin is to be determined. You might not be wowed by the content (or find it very helpful),
Discover these best practices for creating a winning webinar content strategy to educate utility customers and employees. In today’s digital world of Zoom and FaceTime, webinars are booming. In fact, a recent study finds the use of webinars increased by 162% and attendance nearly quadrupled in the past two years. That’s why it important for
With a background in broadcast news, Todd Long has made it his mission to transform Huntsville Utilities into a valuable information source for customers. As Electronic Content Administrator, Long has taken a customer-centric approach to every communication, whether social media posts, news releases or episodes of the utility’s award-winning YouTube show. “My very first job