Illustration of people in community holding hands

Energy Utility Programs Help Customers Pay it Forward

The coronavirus pandemic continues to bring financial hardship to Americans from coast to coast. According to the latest unemployment numbers, weekly first-time jobless claims remain above 1 million for the 13th week in a row. During this difficult time, many energy utilities are promoting their financial assistance programs and encouraging customers to “pay it forward”

Illustration of electric power plants and renewable energy

Energy Storage: Trends and Opportunities for Utilities

Questline Digital energy expert Mike Carter shares his analysis of energy storage technology and the outlook for utilities. Electrical energy is transitory in nature. It is generally consumed as soon as it is produced. This requires closely matching power generation with consumption, which is complex and costly. Energy storage systems (ESS) are a great enabler that can

Marketers designing an email message

Best Practices: Email Design for Energy Utilities

Email marketing is an extremely effective channel, giving energy utilities the ability to reach a large number of customers with highly targeted, personal messages. But even the best email campaigns must compete for clicks in crowded customer inboxes. In order to succeed, an email must be clear, consistent and easy to read. With well-designed messages

Marketer with a giant checklist

Webinar: Coronavirus Communications Success Stories

Over the past few months, Questline Digital has worked with our energy utility partners on a variety of coronavirus-related communications. On May 21, Questline Digital President Dave Reim held the fifth town hall forum to share these “tales from the trenches” to help other utilities develop their marketing and content strategy. In this webinar, Questline

Electric buses parked in a city

Electric Buses: A Solution for Sustainable Cities

As an increasing number of U.S. cities focus on climate goals, city leaders are taking steps to reduce greenhouse gas emissions from public transportation systems. One of these environmentally friendly initiatives is the electric bus. Transit agencies across the country — from Seattle, Washington, to Portland, Maine — are beginning to incorporate this innovative technology