For energy utilities, ongoing communications will be key to helping residential and business customers navigate the COVID-19 crisis. On April 16, Questline Digital President Dave Reim hosted the third coronavirus town hall forum and led a discussion on what utilities should be communicating to their customers beyond crisis communications. Questline Digital’s team of industry experts
Launched in 2008, Tesla’s battery-electric vehicles continue to take the industry by storm. The cutting-edge technology was first introduced with the Model S, which, according to Tesla, “has become the best car in its class in every category.” It boasts the longest range of any electric vehicle, 0 to 60 mph acceleration in 2.28 seconds
Questline Digital has taken the lead to help its energy utility partners keep their customers informed of the coronavirus pandemic. Since early March we have sent more than 34.9 million outbreak-related emails to utility customers across the United States. Initially, these emails contained information about utilities’ preparations and initial responses to the pandemic. As the
As the coronavirus outbreak continues, so do conversations surrounding how best to approach communications with customers. On April 3, Questline Digital President Dave Reim hosted the second coronavirus town hall forum and led a discussion on communication best practices for energy utility business customers. A recent J.D. Power Utility Pulse survey that showed 49% of
During this challenging time, it’s critical for your energy utility to proactively communicate with customers to reassure them of your preparedness. On March 25, 2020, Questline Digital President Dave Reim held a town hall forum to review best practices of responding to the coronavirus outbreak. Using real-life examples from the energy industry, the panelists shared