Webinar Series: Plugged In
Utility Key Account Manager Training: Success Strategies
Utilities today are grappling with a significant training challenge for their Key Account Managers (KAMs). With a high retirement rate, many new hires are joining from outside the utility space, bringing fresh perspectives but lacking industry knowledge. Simultaneously, long-time employees must continually update their skills to keep pace with rapidly advancing technology.
In this webinar, we will explore the unique challenges utilities face in training and equipping their KAMs. Our expert speakers will discuss best practices for onboarding new hires, ensuring they quickly adapt and become effective in their roles. Additionally, we will cover methods to keep current employees at the forefront of technological advancements.
Join us to gain actionable strategies for strengthening your KAM training programs and empowering your KAM team. By attending, you’ll learn how to build a resilient, knowledgeable and adaptable KAM team that can effectively navigate the evolving landscape of the utility industry.
Discover insights and advice, including:
- Learn best practices for integrating new hires from outside the industry, ensuring they quickly adapt and contribute to your utility’s success.
- Discover strategies for keeping your existing KAM team up-to-date with the latest technological advancements and industry trends.
- Gain insights into the tools and resources that can empower your KAM team to thrive in their roles, fostering a culture of continuous learning and innovation.
COMING UP:
2024 Wrapped: Success Stories from Utility Marketers
Hear from a variety of utility marketers and communicators as they share stories of successful programs or initiatives from the past year. November 2024
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