High Bill Solution

Proactively communicate with customers before seasonal bill spikes

When it comes to their energy bill, your customers want control, convenience and proactive communications. By reaching out to customers at the start of hotter and colder seasons, you can give them the seasonal energy efficiency resources they need to manage bill spikes.

Empower customers to take control of their energy use with Questline Digital’s High Bill Solution.

Help customers lower their energy use in the summer and winter months

• Give customers essential information on services, rebates and seasonal energy efficiency tips
• Increase awareness and participation in programs like balanced billing or other payment options
• Improve long-term customer satisfaction and boost J.D. Power scores

88% of households surveyed say saving money on electric bills is their primary motivator for improving energy efficiency, according to Neilson.

Your High Bill Solution includes:

• 3 mobile-responsive emails highlighting seasonal energy efficiency tools and resources to help customers lower their bills and increase home comfort.
• Built-in flexibility, allowing you to easily brand and customize the series.
• No-hassle implementation with Questline Digital’s experienced, highly responsive team.
• Seamless deployment through our Engage™ platform.
• Post-send analytics captured daily and generated as a report from our Engage platform 7 days after each send.